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The Doll Studios (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and disclosed when you visit or use our website and marketplace.
By accessing or using The Doll Studios website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
You may provide personal information when you:
- Create an account
- Place a bid or make a purchase
- Apply as a studio/vendor
- Contact us for support
- Subscribe to emails or notifications
This information may include:
- Name
- Email address
- Billing and shipping address
- Account login credentials
- Payment-related information (processed by third-party providers)
- Communications with us or with studios
Automatically Collected Information
When you visit our site, certain information is collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and interactions with the site
- Date and time of visits
This data helps us maintain site security, improve performance, and understand how the platform is used.
Payment Information
Payments on The Doll Studios are processed securely through Stripe and/or PayPal.
- We do not store full credit card numbers or sensitive payment data
- Payment information is handled directly by the payment processor according to their privacy and security policies
Funds are paid directly to studios through their connected payment accounts.
The Doll Studios does not hold vendor funds.
How We Use Your Information
We use collected information to:
- Operate and maintain the marketplace
- Process transactions and auction activity
- Verify accounts and enforce platform rules
- Communicate with users regarding orders, auctions, or support requests
- Improve site functionality and user experience
- Comply with legal and regulatory obligations
Sharing of Information
We do not sell or rent your personal information.
Information may be shared only as necessary with:
- Studios you purchase from (for fulfillment and communication)
- Payment processors (Stripe, PayPal)
- Service providers who help operate the site (hosting, security, analytics)
- Legal authorities if required by law or to protect the platform
Studios receive only the information needed to fulfill orders and communicate with buyers.
Vendor (Studio) Responsibilities
Studios operating on The Doll Studios platform are independent sellers.
- Studios are responsible for their own customer communications, fulfillment, and shipping
- Studios must comply with applicable privacy laws when handling buyer information
- The Doll Studios is not responsible for how studios manage information outside the platform
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Enable site functionality
- Analyze site traffic and performance
You may control or disable cookies through your browser settings. Some site features may not function properly without cookies enabled.
Data Security
We take reasonable measures to protect your information, including:
- Secure hosting environments
- SSL encryption
- Restricted access to administrative systems
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain records required by law
- Enforce platform rules and agreements
Users may request account deletion, subject to legal and transactional record requirements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
Requests can be made by contacting us using the information below.
Third-Party Links
Our website may contain links to third-party sites or services.
We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
The Doll Studios is not intended for use by children under the age of 18.
We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@thedollstudios.com